Internal + External. All you need to do is sign up and create an account. Why do people use Helpjuice? Please fill out the contact form below and we will reply as soon as possible. Helpjuice Knowledge Base Starting at $0/mo. Popular Topics: Members, Benefit Information, Groups / Employers, Affiliates & Agents, Popular Articles. $0.50/page/month. 3 Articles by 1 Author. Both your customers, and employees can now access information within seconds! Helpjuice. Contact Us. If you still have questions or prefer to get help directly from an agent, please submit a request. Helpjuice’s interface is simple, clean and intuitive. “We tried others, but nothing was as customizable as Helpjuice. ProProfs Knowledge Base vs. Helpjuice. We’ve helped: Virgin Mobile deliver support to 40% more customers via self-service options; McLean Financial Services double the effectiveness of their training sessions Our Opinions on growing a company, and supporting customers by the makers of Helpjuice. Helpjuice is a popular free knowledge base software platform. Even if you are new to knowledge-base stuff, you can easily master Helpjuice. Not required (Cloud-Hosted) Required (Cloud-Hosted) ... Zendesk’s knowledge base software, more commonly known as Zendesk Guide, is loaded with impressive features and integrates seamlessly … Operational Helpjuice Database Operational Helpjuice Search Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Past Incidents. Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. It’s a robust knowledge management solution and a friendly end user interface. Pacific College of Health and Sciences Support Center helps you to find FAQ, how-to guides and step-by-step tutorials. Kickfurther Support Center helps you to find FAQ, how-to guides and step-by-step tutorials. HelpJuice is used by teams on companies such as Amazon, Hertz, and Virgin. Contact us. If you still have questions or prefer to get help directly from an agent, please submit a request. It gives you an informative dashboard equipped with useful activity tracking. Video Tutorials. Forget about fussing when creating, formatting or editing content! Great people aren't in one place, nor do they want to be confined . Paytools Help Centre. By doing so, Helpjuice will analyze when users start chatting with you and smartly find Knowledge Base articles that match what the user is talking about and suggest them to you so you can use as a response. Definition by Author. With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. 15 min Helpjuice Demo. Enter your question or keyword below to search our knowledge base. Please fill out the contact form below and we will reply as soon as possible. Features: Instant Search . What is a Knowledge Base. With Helpjuice, you will get fewer support e-mails and more happy customers. As it isn’t a dedicated … How to setup UrbanPiper to get the best results. We serve all businesses who need to share information with customers, employees, and other groups online. HelpJuice is an undeniable leader in the knowledge management products by providing the cheapest … What Guides Juicers Our Mantra. Helpjuice is a Knowledge Base System that allows companies to provide articles (like FAQs) to their clients. With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Ideal for Employees Internal All knowledge is centralized in a single knowledge base allowing everyone within company or a department to know about its activity and content as much as everyone. Helpjuice, Inc. is a registered US Corporation, EIN # 45-2275731. Support your growing global base of customers in their knowledge with multi-language support for your knowledge base - we support every single language and it’s easy to switch around languages from our authoring panel. We’ll get back to you as soon as possible. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software. [Helpjuice Screenshot] Helpjuice’s built-in editor also lets people collaborate quickly, easily and seamlessly. Then follow the step-by-step instructions to create your knowledge base. Helpjuice is one of the best knowledge base software that is packed with unique features. 0. Improve Your Customer Support. You can show questions and answers in multiple categories and set tags for easy search. HelpJuice is an undeniable leader in the world of stand-alone knowledge management products, which shows in their pricing. With your Helpjuice knowledge base already well-optimized for SEO, you do not have to do any setup, "Helpjuice is a huge timesaver as staff no longer have to ask someone how to do a task, they can simply search Helpjuice. The top three reasons people choo. CW-Copay-Advanced-02; How To Find an In-Network … Shakr Media Uses Helpjuice To Help Convert More Users Into Customers, With Their Powerful Knowledge Base. Helpjuice is a prevalent knowledge base software with a very beginner-friendly knowledge management system. Operational Helpjuice API ? The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized ‘hub’. 2020 MRG Holiday Hours The MRG Offices in the US and Dublin will be closed from 5pm (EST) December 22nd through Sunday, January 3rd. Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit: covid-19.engin.umich.edu. Support & Purchase. With a Helpjuice knowledge base, we have helped companies like yours do 2 things very well: Over 60% of US consumers prefer an automated self-service, such as a website or mobile app, for simple customer service tasks. This knowledge base application will eliminate possible confusion! Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. Read Case Study. Integrate Helpjuice With Your Favorite Tools! Helpjuice Knowledge Bases ? Internal + External . ... With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Easy to Use. Common Queries. Our customers switching from existing knowledge base solutions, or other solutions such as Sharepoint, Google Sites, or a shared drive, notice a huge impact in their organization's performance. It is designed to help you provide better self-service to your customers, and improve agent efficiency. They are really not competing; it’s a totally different thing.”- Leticia P. Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. If you still have questions or prefer to get help directly from an agent, please submit a request. If you still have questions or prefer to get help directly from an agent, please submit a request. Get Started With Helpjuice In Under 30 minutes! 11 Views 1 min. Announcement: You can now better localize/translate your content in 50+ languages! Our Client Services staff will be monitoring email and voicemail for urgent inquiries only. All normal business will resume on … Enter your question or keyword below to search our knowledge base. UrbanPiper Knowledge. Auto-updating, Self-Serving and Instant-Delivering Knowledge Base. The more you use it, the better it gets. We’ll get back to you as soon as possible. Operational Helpjuice.com Admin ? Popular Topics: Popular Articles. Knowledge base software allows teams to easily collect, organize, access, and communicate information to a specific audience. Popular Topics: Getting Started, Knowledge Base Settings, Article Editor, Swifty (In-App Widget). With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. They … It’s really insightful and can help you improve constantly. Contact us. Planstin Knowledge Base. Q A Getting Started 4 articles; Q A Contracts 29 articles; Q A Data Processing Overview 5 articles; Q A Data and Rule Framework 8 articles; Popular Articles. Helpjuice - Knowledge Base Software Helpjuice can be used by companies in a range of industries. “Its ease of use and the ability to customize everything really sets it apart from the “competitors”. Search for answers or browse our knowledge base. Yes, you don’t have to wait days for someone ‘technical’ to respond to you, our team understands knowledge bases, and your account, and we’ll hand hold you through all your questions. Prominent customers include Walmart, Bench, MoneyGram, BitPay, Gumroad, and Stanford University. Zoom Integration Settings Published July 7th, 2020 by Timothy Lynch. We also provide a step-by-step tutorial for new users and a video guide. Installation & IT Support. Helpjuice is best-in-class customer support and knowledge base software built from the ground up to give you all the essentials to manage content while keeping it fast and easy to use. We’ll get back to you as soon as possible. This break allows our team to spend time with their families and honors our commitment to a healthy, balanced workplace. Helped us make updates, and the software is also very easy to use with many features. Getting started. You’ll notice that they rarely resemble each other. Helpjuice Knowledge Base. Paytools Knowledge. Members can … Ours is 5 minutes, personalized, and technical. Contact Us. – Wesley Van den Bosch, Operations Manager, From the largest organizations in the world to some of the most innovative companies rely on Helpjuice. You can assign different access levels such as staff only, URL-based, specific users, and public. 1 min Intro Into Helpjuice. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software. Knowledge Management a Theoretical & Practical Guide, Using An Internal Knowledge Base To Super-Power. If you reading this, you are probably a Training, Customer Support, Product or Sales/Marketing Manager at a growing company, and probably consider yourself ahead of the ‘curve’. Our managers all have more time on their hands, as onboarding new staff is now a breeze." Collage.com Customer Satisfaction Team uses Helpjuice Seven days a week To Deliver Amazing Support. Generate a beautiful FAQ & help site in minutes. Please fill out the contact form below and we will reply as soon as possible. Role-based permissions are controlled by the system while monitoring knowledge base contributors. Helpjuice helps you get the most out of your knowledge base. It helps you on two major fronts - improving customer support and helping your teams collaborate. #1 Rated Knowledge Base Software (since 2011) Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software. HelpJuice offers some powerful knowledge base analytics — articles’ performance in all kinds of numbers and graphs, search terms people use, authors’ activity, etc. EventGeek Dramatically Cuts Down On Support Requests, Using Helpjuice Besides, customer support is top-notch.”, “We love the customized features, the customer support has been great. However, it is also flexible and intuitive enough to fit small businesses. No incidents reported today. Messagely offers robust knowledge base functionality, which empowers your customers to resolve their own questions on their own time, so your customer support agents won’t have to answer the same questions again and again. Customers that switch to Helpjuice from other platforms (such as Zendesk), tend to see as far as 30% better utilization of their knowledge base, Not only does a knowledge base help with supporting your customers, but also people in search of solutions on the web will land on your knowledge base if it's properly optimized. Overview of Helpjuice Benefits. Please fill out the contact form below and we will reply as soon as possible. Team / Business / Enterprise. Hosted knowledge base software to create a public or private knowledge base. Made with from Miami, Bosnia, Morocco & Brazil, “Our customers love the intelligent search feature!”, ”It is extremely customizable. We have strict brand rules we have to follow and Helpjuice allowed us to make all the customizations we needed.”, “Many of our users are not fans of having to learn a new piece of software but the ease of use that Helpjuice provides has made it incredibly easy to implement.“, Government Administration, 501-1000 employees, “ Analytics, analytics, analytics - its why we move to the solution - great to get insight into popular articles. Helpjuice helps you get the most out of your knowledge base. With both internal and external knowledge bases, you can also self-host Helpjuice on your own server. – Rodney Stone, Contact Center Manager, "We used to have everything stored in multiple places, now we have it all in Helpjuice. " It gives you very practical knowledge base insights. The 5 principles that are the backbone behind Helpjuice & what we believe. CAEN Knowledge Base. Knowledge bases are created for use by a company’s customers, internal team members, or sometimes both. We have a fully dedicated page of knowledge base examples, but here are a few of our knowledge bases. Helpjuice provides an Olark plugin to integrate with your Olark chat! Search for answers in the search bar or browse our articles below. Working with PayRec. Google Apps Custom Authentications Single Sign On, LDAP and Active Directory The knowledge base features are for customer support only, rather than allowing a more flexible option with both internal and external knowledge bases. 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