If I had not been refund I would not have been happy. Okay, this is weird, and I'm having a bit of an ethical dilemma. My wife noticed a charge from Amazon for $2107.99 and let me know. If you don’t want to keep it, you can return it back to the sender if the address for return back is clear. I got a set of watercolor pens. Don't understand why this happened. It likely costs Amazon more to process a return than it does to correct the mistake (if there was a mistake). I called Amazon to report the fraudulent transaction and was given the details of the order- the thief had opened an Amazon account with my personal information but had used a different email address.I then went to my local sheriff's department and filed a police report for identity theft. Amazon Pay orders begin with ‘P01’ and are followed by 14 digits. One package I ordered. An order placed outside Amazon.com using Amazon Pay. So this whole ordeal started back on October 25, 2017. Two boxes came to my door a few days ago (no signature required). If there is any other information I can provide just let me know. Amazon understandably won't give me anything further about the order. She has continued to receive packages for things she didn't order, including junk like a charging cable for a Bluetooth device. I called and they said that they are going to refund the purchase and I can just keep the item, so I opened it. Happened to me once, and they didn't let me return it. As far as I knew before today they had received the item and it was all clear. It turns out she was part of a scam. I contacted support, and they looked it up by the package tracking number. Then they go to town. conf. Luckily, when I called the company, they told me which credit card - last 4 numbers - was used and I went from there. This showed up in the middle of a multiple deliveries from Amazon that I did order. Have you gotten a package from Amazon that you didn't order, and yet it came to you at your address? By Jamie | Senior Managing Editor. Contact police? Here’s a new one. It was defective so I asked for another one. The invoice says it was ordered by someone in Brooklyn and to be shipped to me. On the other hand, I don't feel right about someone spending money and my receiving the benefit without understanding it. Though it typically towers above most of its competitors, it still faces the same issues that they do; damaged goods, the wrong items being sent out, and occasionally, packages just outright not being delivered. So the couple called Amazon hoping to return the wayward package. Man believed responsible for Nashville bombing died in explosion, say police. Doesn’t amazon check that before initiating the refund? Cheers! (IL). A Valley woman received packages from Amazon that were addressed to her but that she didn't order. Edit: I have filed a police report based on the advice below. I wouldn’t refund or send a replacement order unless the first is returned to me (and i would refund not replace). You’ll still receive an email and/or text to confirm your Dash Button order. Each return label is assigned to a specific return. My name and address on the package, but it contained things that I didn't order. I contacted support, and they looked it up by the package tracking number. Apparently it was ordered by someone else who had Fox as the name on their account, and it came from a Hotmail domain. Amazon may be one of the largest global retailers today, a juggernaut even, but that doesn’t make it infallible. Lawyer up? It could prevent your refund from being processed correctly. I just received a package that contained a gift bag and an invoice for a $1.34 for the gift bag. I actually received a package that I didn't order(not from ebay purchase). You open your door and there, sitting on your welcome mat, is a clearly marked package from Amazon. What scammers are looking for is a positive review under your name. Then there's the problem of the mystery sender. Where I'm having a problem is if I should return these things, or just give them to someone who would use them. Anyone have any ideas on what my next steps should be. It was a Flip camera I got for my cousin for Christmas. Personally I’ve had more than 1 package delivered to another addresses. My wife is once again checking our bank information and notices a charge from Amazon "Claim reversal: Amazon.com AMZN.COM/BILL WA" for $2107.99. You shipped the order to the address you were given by the customer, and required by policy to ship to by Amazon, And it was tracked and marked as delivered. They did not tell me, however, whether I should keep it or return it after receiving the original. The package was clearly addressed to her -- her name was correct and so was her address -- but she wasn’t the one who placed the order and had no … Who doesn't love opening the door to find an Amazon order has arrived! I got an Amazon package yesterday. A customer just messaged me a complaint asking when/if I had shipped their order. 23/08/2020. The package had my name and address on it but i really did not order anything that came in the box. According to The Plain Dealer, an Ohio man narrowly avoided being taken in a scam that preys on the distraction you feel after your credit card has been … And once used, even the Dash Button doesn’t completely and blindly order. An order was placed by a family member, friend, or co-worker with access to your card number. -- A Massachusetts couple believes they are the target of an international online retail scam after being swamped by deliveries from Amazon. It doesn’t matter if she won’t admit it was her mistake. Cookies help us deliver our Services. The other package I did NOT order. I got an Amazon package yesterday. Look around the delivery location for your package See if someone else accepted the delivery, unless you have health or safety concerns about doing so Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. For a $200 item you should of had sign. Fraudulent Amazon order, Amazon charged me, I didn't order or receive it. I then called my bank to dispute the claim. I … Tracking is not proof of delivery to the buyer to Amazon. Well, this is a horrible situation, when it says that your order has been delivered but you have not really received it. At least it wasn't those stupid seeds, am I right? UPS and FedEx are contending with a new wrinkle in package scams that involves fraudulently ordered electronics being returned to criminals rather than to a legitimate retail shipping address.. Watch out for this hot package scam. The package was signed for by squigly lines, but the printed name is CHERNYSHOV (nowhere near my name). on it. According to the tracking information, it was never scanned at all. They told me they could not do anything because Amazon provided my bank with all the documentation to prove I ordered the item. Video, 00:02:29 When Amazon packages arrive that you didn't order The gentleman at UPS told me that the item was delivered to an address on my road that does not exist, but is similar to my address. Additional cards are associated with the credit or debit account. Now you can add one more concern to that list: receiving Amazon packages you didn’t order. My name and address on the package, but it contained things that I didn't order. “They somehow obtain your name, your address to get those items sent to you. Swamped by Amazon packages you didn't order? Once you receive an unknown package that you didn’t order from China. A crayon melter. One of the items was a cheap paperback book not even worth $10.00 but I was charged $330.00. I checked my order history and nothing showed up. I immediately called Amazon and they are telling me I received it, but did submit it to their claims department. You're excited until it hits you that you didn't actually order anything recently. By using our Services, you agree to our use of cookies.Learn More. Amazon always provides guidelines to do something when your Amazon package not delivered but shows that it has been delivered. I assumed it was for reviews. I live in the US and Amazon sent me a package I didn't order and charged me for it. As Clark Howard reports, there’s an e-commerce scam going around called brushing, in … For more information, visit Return Items You Ordered. They were going to send it to my current address, but I found out my cousin was going back to Colorado before the item would arrive, so I called them up and told them to change the address. In it was a card that said the seller of one of the items sometimes ships free items to customers who’d ordered. I don’t look like the fool, because I’m right. Beware of the Brushing Scam. A back-ordered or pre-ordered item shipped. Jun 12, 2018 @ 1:36 PM MDT ... Not only did I receive packages I didn’t order, my credit card was charged. When Hedeen went to … "I checked my Amazon account, and there's no record of any purchase or shipment, and Amazon said the package did not come from its company," he said. I immediately called my bank and they said they would cancel my debit card and dispute the claim. Someone has my name and address. A return would at least credit their account if they haven't already corrected things with Amazon, and that's assuming that it's a mistake. But with no order number and no return address on the rogue delivery, Amazon couldn’t help them. Lastly, I called UPS to see if they could provide me with any information regarding the delivery of the item, and this is where it gets even more interesting. Then the next day another one comes in the mail and I called again and they said now I have to return both items. They recharged us the money 2 months after the initial charge, without notifying us of the charge or contacting us at all regarding this issue. UPS sent me a document with all of this information. After that, more Amazon packages they didn’t order started showing up — once or twice a week. You do, because you didn’t take the time to educate or even ask questions. The couple said that they have been receiving Amazon packages since the beginning of February, but they thought the first package was a prank. The return address says walmart.com out of Waco TX. I found out that sometimes theives will order something small and have it shipped to the billing adress to ensure the card works. Nikki apparently isn't the only one receiving random items. I haven t noticed any withdraws in my bank account either. Because I had so many orders, I didn’t have time to have the teller scan each one for acceptance (my local post office is very small). "[The first package] was a … If you don't see the option to return multiple items in the same box during the return process, don't include items from multiple orders or shipments in the same box. The rep said I could arrange for a return, or keep the items. A gift order shipped. Fast forward to today. I hadn't ordered from amazon in what seems like 6 months so i was confused. People like Tom Hedeen of South Fort Myers are getting surprise packages they never ordered and never paid for. I dropped a package off in person at the post office on Monday. So I ordered something from amazon, and when it didn't come after the expected delivery date, I emailed them, and they told me it was lost in transit.They sent me another, free of charge, and informed me that the original package may still arrive. After a lengthy conversation with them they told me they would refund my money, which they did, and put a stop on the delivery, which they apparently did not. ACTON, Mass. Educate yourselves before you make snap decisions. But you don’t have to panic when your Amazon package not delivered. The package was clearly addressed to her—her name was correct and so was her address—but she wasn’t the one who placed the order and had no idea why someone in … Police warning as people receive Amazon packages they didn't order Emma Munbodh & Lottie Gibbons. It’s called a “brushing” scam. A cursory review of my card statements don't have this purchase listed, so I don't have a reason to suspect fraud there, but this is disconcerting regardless. Okay, this is weird, and I'm having a bit of an ethical dilemma. Got Free, Unexpected Amazon Packages You Didn’t Order? "If only I could sing, I could have fun with this." I had two packages delivered one day from Amazon. I have no experience in this matter, so my question is if Amazon tells me they will not refund my money, what should my next step be? When Amazon packages arrive that you didn't order. You need to check your credit card to make sure you are not charged. Receive an email and/or text to confirm your Dash Button order out she was part of a scam,... At all Dash Button doesn ’ t Amazon check that before initiating the refund on their account and! Even worth $ 10.00 but I really did not tell me, I did n't order or keep items! When your Amazon package not delivered I really did not order anything recently to I!, sitting on your welcome mat, is a clearly marked package from Amazon for she! 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