Every support request is assigned a unique ticket number which you can use to track the progress and responses online. They may charge or they might not. COVID-19 Announcement! Looking for the absolute easiest way to get started making your lights flash with the music? it depends on what kind of support you're asking for. By requesting and accepting a remote session from a Light-O-Rama Help Desk representative to remotely assist you with a technical related issue, you accept responsibility for any changes made to the computer’s content or system settings. Got a huge project and don’t know where to start? Confused?  Looking for a little help?  We have you well covered. Why Should I Use Light-O-Rama to Control My Christmas Lights? You must have a high-speed connection to the Internet, such as a cable or fiber optic modem, that can be accessed from the computer in question. Why do pixel controllers have to be so complicated? Open a New Ticket. this group is set up to help light orama users with help not ran by lighto rama DMX devices, however, are capable of taking 256 different intensities (from 0 to 255), rather than 101. Open the Light-O-Rama Show Editor (Start > Programs > Light-O-Rama > Light-O-Rama Show Editor) Click the Musical Tab ; Click the plus button and select the sequences you would like to add to your show; You can adjust when each song plays by selecting it and clicking the up and down buttons Beginning with version 3.5.0, the Light-O-Rama software supports E1.31. Light-O-Rama has the ability to remotely control your computer to troubleshoot complex software and hardware issues. Click the link below to download the latest version of the Light-O-Rama software: Light O Rama is a leading system manufacturer and retailer for creating animated shows including lights, music, video and animation. What you probably never thought about was the Wizard had spent a lot of time building Oz, knew … Use SuperStar and Light-O-Rama Sequencer to create singing faces where mouth movements are synchronized to the voice(s) in a song. In typical configurations the controllers are daisy-chained so each requires…. In order to streamline support requests and better serve you, we utilize a support ticket system. 99 $19.99 $19.99 customer support platform. We can attempt a remote session if you are using DSL, however due to the relative slow speed of DSL versus other high-speed connections this may not be possible. Light-O-Rama recommends for your security and privacy that you exit any applications you have open that are displaying content such as personal or confidential information BEFORE initiating a remote support session with a Light-O-Rama representative. It is up to you to ensure that you backup your data on a regular basis. Fast forward 11 years to current day. How do I download Light-O-Rama software and get key? Here’s the official source for Light-O-Rama information related to the COVID-19 pandemic. You can download drivers for the Light-O-Rama USB485 and USB485B adapters at the following link. Remote Support. There’s an easy way. Think Pixie16. Light-O-Rama supports this possibility via the DMX Intensity tool. They’re easy to talk to and more than willing to explain the stuff that just doesn’t make sense when creating your own computerized show. About Light O Rama. This is the term generally used to describe the manner in which Light-O-Rama light controllers are connected. As you all know Cancer is very serious, my mother was diagnosed … Actually lets roll the clock back about 6 weeks. Our off-the-shelf controllers combined with award winning sequencing tools give you the power to synchronize lights and special effects. Musical Holiday Lighting Products and Services. Musical Holiday Lighting Products and Services. A Light-O-Rama setup makes it easy to control your synchronized lights and music. Greetings! Anyone joining the remote help queue without an invitation is ignored. Light-O-Rama General Questions and Answers ; Newbies ; Support help Sign in to follow this . We hide behind the curtain to control all your lights and special effects. Insert the included plug-n-show TSO Signature Series SD memory card, tune the FM transmitter to a clear frequency in your area, plug the ShowTime Director into your Light-O-Rama data network, step back and watch the magic. Their network of hardware and software engineers, experienced technical support staff, and certified partners … Help is on the way! Official Light-O-Rama Partner List There are a … Light-O-Rama strives to take the utmost care when in use of your computer. That includes G3 AC controllers, CMB24, Pixcon16 (when released), Cosmic Color devices. Our…, Ready to upgrade to the latest version of Light-O-Rama software?  ShowTime 5 (aka: S5) combines Sequence Editor, Pixel Editor and…, We’re all about consistency at Light-O-Rama but it’s easy to get confused because there’s so much you can do with…, Sometimes you have to change the way those little computers inside Light-O-Rama products think.  The magic happens in something we…, We’re not going to leave you looking for information.  Here’s more documentation than you could imagine. Daisy Chain. Light-O-Rama will not be held responsible for any data loss if any occurred during or after a remote session. The Control Panel must be running in order to control showsfrom your PC. About WowLights Light-O-Rama: At the heart of any amazing WowLights holiday lights and music display is the Light-O-Rama system. Step 2: Select Audio File: Select the audio file you will use to create the sequence and click Open. Which version of the Light-O-Rama software do I need? Does the Light-O-Rama software work on Macs? Light-O-Rama has the ability to remotely control your computer to troubleshoot complex software and hardware issues. A Mad Russians Christmas-TransSiberian Orchestra. To run the Hardware Utility, select it from your computer's Start menu (Start / Light- As of April 15, 2020: COVID-19 Announcement! We do not offer remote sessions for training purposes. Light-O-Rama further recommends that you remain seated at your desktop throughout the entire remote session. To select which sixteen are currently displayed, use the "Select Channel Group" slider with the controller type set to iDMX-1000. Followers 3. Don’t know how to coordinate all the lights with the music? A remote session is offered only after all other avenues of assistance have been exercised. Product Description CB100D Cosmic…, Confused and have a question?  Chances are we already have the answer because you’re not the first one to ask. …, Where do you begin? First a little background: Ive been using LOR products since 2006, and have always received great products and service from them. Synchronizing lights, music, video and motion isn’t complicated if you understand how all the…, There’s little doubt the first time you think about a show and how to connect controllers to all your different…, Light-O-Rama controllers are connected to a data network for communications.  In typical configurations the controllers are daisy-chained so each requires…, Got a big project and need some guidance?  Trained Light-O-Rama partners are a great resource.  They’re easy to talk to…, You might have the controllers needed for your computer to flash the lights, move the robot or trigger the smoke…, Partners eager to tackle your custom projects, © Copyright Light-O-Rama, Inc. 2020, All Rights Reserved. Light-O-Rama does not assume and is not responsible for any liability for the linking and viewing of any of your computer’s content, the operation of the Light-O-Rama Remote Access software, or system performance. Icicle Lights Snowfall Meteor Shower Rain Light Christmas LED Decoration Falling Drop String Light 8 Tube (Blue, 30cm) 4.5 out of 5 stars 421 $16.99 $ 16 . Light-O-Rama is a bit like…, Light-O-Rama warrants to the first end-user all hardware and parts thereof against defects in material and workmanship for a period…, How does it all fit together? To open the Sequence Editor click Start > All Programs > Light-O-Rama > Light-O-Rama Sequence Editor Click New Musical Sequence and click OK. Each license contains two separate types of license levels: the main license level and the SuperStar license level. If you have been contacted by a Light-O-Rama engineer and have been invited to a remote session, go here to get started. The main license level covers all of the Light-O-Rama software package except for the Light-O-Rama SuperStar Sequencer. We’ve taken two popular products, our miniDirector and FM transmitter, mounted them in a weatherproof enclosure and named it ShowTime Central. Welcome to the Light-O-Rama Helpdesk. Got a big job and don’t know where to begin?  Consider Light-O-Rama consulting.  We’ve got the…, Connect your lights and special effects to various types of Light-O-Rama controllers.  Use your computer to determine the time line…, We’re here to help! Partners eager to tackle your custom projects, © Copyright Light-O-Rama, Inc. 2020, All Rights Reserved. The help file "What's New" shows what minimum version of firmware you need for each device: • CCB100D-V1_20.lhx (CB100D Cosmic Color Pixel/Bulb Controller) : Added support for Enhanced LOR networks, and fixed a bug where the bulb self test did not correctly … … Light-O-Rama controllers are connected to a data network for communications. Please fill in the form below to open a new ticket. 5/21/20 -- Our manufacturing, shipping and repair departments have reopened We have instituted safety measures for the protection of our employees that go beyond CDC recommendations. Light-O-Rama is a bit like the Wizard of Oz. The Light-O-Rama software package must be registered, with a valid license, in order to be used to its full potential. We only accept sessions that have been prearranged and we do not monitor the list of people in the queue. … N2-G4 Multi network, Light-O-Rama Show Director $239.95: N4-G4-MP3 Director 4 network, Light-O-Rama Show Director $299.95: PRO Series Addon LOR800Wg3 15 Amps - 8 Channels $269.95: Addon CTB04-PC 15 Amps - 4 Channels $169.95: Addon CTB04-PC-ELL 15 Amps - … Features: Universal design works with CTB16PC/LOR160XW Series controllers, WowLights Dumb & Intelligent RGB Controllers; Can be used to mount 2 of the same model controllers (front and back) Works with flange and rail (top mount) types of LOR160XW Series controllers Light-O-Rama is made up of a number of different programs, and the Control Panel is a convenient way of accessing them. Not anymore. Much of our design engineering is handled out of our New Jersey and Ohio locations. Remote sessions over dial-up or cellular modem (‘tethering’) are not available. A Light-O-Rama DMX interface can support up to 256 DMX channels simultaneously. Not anymore. Why do pixel controllers have to be so complicated? Light-O-Rama users support has 1,763 members. Trained Light-O-Rama partners are a great resource. Each year we see messages from folks who have had a computer failure and lost all of their Light- We do not offer remote sessions for training purposes. Think Pixie16. Help is on the way! a percentage of full intensity. There’s an easy way. However, the intensity sliders at the top of the Test Console only show sixteen of them at once (plus the master slider). We at Holidaysequences.com would like to inform everyone of the new sequence coming out,it is done for the 24 x 50 matrix right now and will be done for 12 and 16 ribbon tree as well. A valid email address is required to submit a ticket. Your data is important to us. You need to ask in the General Decorating Questions forum. Light-O-Rama provides the hardware and software to make the magic that dazzles the crowds. If you have any questions about remote support, please contact us. Light-O-Rama allows the possible intensity of most lighting effects ranges from 0 to 100, i.e. Asking about another vendor's hardware? You must be invited to a remote session by Light-O-Rama staff. A Mad Russians Christmas-TransSiberian Orchestra, Christmas Eve Sarajevo 12/24-TransSiberian Orchestra. Only G3 controllers can do Enhanced. We have you well covered. Don’t know how to coordinate all the lights with the music? Looking for the absolute easiest way to get started making your lights flash with the music? However, Light-O-Rama cannot guarantee that use of our service will resolve your problem or that attempt to rectify your technical issue will not cause additional problems requiring additional cost. Note: It is recommended that you copy audio files to the Light-O-Rama Audio folder. A remote session is offered only after all other avenues of assistance have been exercised. CCCII -Pixie2D www.lightorama.com LighShowTime t- -Rama Cosmic Color Pixie2 Controller for 2 Strings of 200 Pixels Light-O-Rama, Inc. Tel: (518) 539-9000 Fax (518) 538-0067 helpdesk.lightorama.com The CCCII (Pixie2D) is an economical, smart pixel control-ler designed for distributed pixel placement. Contact us at Light-O-Rama Light-O-Rama headquarters in New York Our manufacturing, order fulfillment and customer support center is located in beautiful upstate New York near the Adirondack mountains. Read More ». Got a huge project and don’t know where to start? Pre-sales Info: Info@lightorama.com Order Status: Orders@lightorama.com Kit-Questions: Kits@lightorama.com Tech Support: Support@lightorama.com Phone: 973-772-6865 ( M-F 10am-4pm EDT ) Required to submit a ticket power to synchronize lights and music and Ohio locations for creating shows! 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